Terms and Conditions

Welcome to Gotape! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Terms

1.1. Acceptance of Terms. By using this website, you acknowledge that you have read, understood, and agree to these Terms. 1.2. Changes to Terms. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review the Terms periodically.

2. Services and Orders

2.1. Our Services. We provide services related to the manufacturing and duplication of cassette tapes, as well as related services including audio mastering, packaging design, and the sale of merchandise. 2.2. Placing an Order. Orders can be placed through the form on our website or via email. By placing an order, you agree to provide accurate and complete information. 2.3. Order Confirmation. An order is considered accepted only after you receive a written confirmation from Go Tape, which will include an estimate and expected timelines. 2.4. Order Cancellation. Orders can be canceled before production begins. The terms and conditions for refunds will be discussed on a case-by-case basis.

3. Intellectual Property

3.1. Copyrights. You warrant that you have all necessary rights and permissions to use any audio materials and images you provide for production. 3.2. Your Responsibility. You are solely responsible for any infringement of third-party copyrights related to the materials you provide. 3.3. Go Tape’s Rights. All content on our website (text, logos, images) is the property of Go Tape and is protected by intellectual property laws.

4. Payments

4.1. Invoicing. After your order is confirmed, we will issue an invoice for the total amount due. 4.2. Payment Methods. We accept various payment methods, which will be specified on the invoice. 4.3. Late Payments. In case of a late payment, we reserve the right to suspend production or cancel your order.

5. Shipping and Timelines

5.1. Production Time. Standard production time is three weeks unless otherwise agreed upon. Timelines may vary depending on the complexity and volume of the order. 5.2. Shipping. We are not responsible for shipping delays caused by third-party carriers or unforeseen circumstances.

6. Disclaimer of Warranties

6.1. Product Quality. We strive for the highest quality in our products. However, we are not responsible for minor variations in color or appearance that may occur due to the nature of the manufacturing process. 6.2. Website Errors. We do not guarantee that all information on our website is entirely accurate or current. We reserve the right to correct errors and inaccuracies.

7. Contact Information

For any questions regarding these Terms, you can contact us at [email address] or [phone number] provided on our website.

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order<at>gotape.eu

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Privacy Policy This Privacy Policy describes how Go Tape collects, uses, and protects the information you provide when using our website and services. We are committed to protecting your personal information. 1. What Information We Collect We may collect the following types of information: Personal Data: Your name, email address, phone number, shipping address, and payment details. This information is necessary to process your orders and communicate with you. Usage Data: Information about how you use our website (e.g., your IP address, browser type, pages visited, time of visit). This helps us improve our website’s functionality. Order Data: Details of your orders, including the audio files and images you provide for the cassettes. 2. How We Use Your Information We use the collected information for the following purposes: Order Processing: To process payments, manufacture products, and ship your orders. Communication: To contact you regarding your order, respond to your inquiries, and send you updates about our services. Marketing: With your consent, we may send you marketing emails about our products and promotions. You can opt out of these communications at any time. Service Improvement: To analyze website usage and improve our site’s functionality, content, and user experience. 3. How We Protect Your Information We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encryption to transmit data. 4. Disclosure to Third Parties We do not sell, trade, or otherwise transfer your personal information to third parties, except where necessary to provide our services: Shipping Partners: To ship your orders. Payment Processors: To handle your payments securely. Service Providers: Who assist us in operating our website and are bound by confidentiality agreements. 5. Your Rights You have the right to: Access: Request access to the personal information we hold about you. Correction: Ask for corrections to any inaccurate or incomplete information. Deletion: Request the deletion of your data (the «right to be forgotten»). 6. Use of Cookies Our website uses cookies to enhance your user experience. You can set your browser to refuse cookies, but this may affect the functionality of the site. 7. Contact Us If you have any questions about this Privacy Policy, please contact us at [email address] or [contact number] as provided on our website.
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